Support

We're here to help. Find answers to common questions or get in touch with our team.

Contact Us

Have a question, issue, or feedback? Reach out to our support team and we'll get back to you as soon as possible.

Email Support

support@sussyfruit.com

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I restore my purchases?

To restore your purchases, go to the Settings menu in the app and tap "Restore Purchases". Make sure you're signed in with the same Apple ID or Google account you used to make the original purchase.

How do I cancel my subscription?

Subscriptions are managed through your device's app store:

  • iOS: Go to Settings > [Your Name] > Subscriptions > Sussy Fruit
  • Android: Go to Google Play Store > Menu > Subscriptions > Sussy Fruit

I lost my game progress. Can you help?

If you were signed in with an account, your progress is automatically saved. Try signing out and signing back in with the same account. If you still have issues, please contact our support team with your account details.

How do I delete my account?

You can delete your account from within the app by going to Settings > Account > Delete Account. This action is permanent and will remove all your data, including game progress and purchases.

The app is crashing or not working properly. What should I do?

Try these steps to resolve common issues:

  • Close and reopen the app
  • Make sure you have the latest version installed
  • Restart your device
  • Check your internet connection

If the problem persists, please contact us with details about your device model, OS version, and a description of the issue.

How do I request a refund?

Refunds are handled directly by the app store where you made your purchase:

Report a Bug

Found a bug or technical issue? Help us improve by sending a detailed report to support@sussyfruit.com. Please include:

  • Device model and OS version
  • App version (found in Settings)
  • Steps to reproduce the issue
  • Screenshots or screen recordings if possible

Share Your Feedback

We love hearing from our players. If you have suggestions for new features, improvements, or just want to share your thoughts about the game, please email us at feedback@sussyfruit.com.

Business Inquiries

For partnership opportunities, press inquiries, or other business matters, please contact us at hello@sussyfruit.com.